HARDWARE SUPPORT

Introducing Hardware Support

Hardware Support gives your organisation access to our service desk analysts and on site technicians who can investigate the cause of a fault and fix any hardware issues.
We understand that any hardware failure can greatly impact your business and affect productivity, so we provide an IT resource, established over twenty years, with experts who hold certifications with all major leading IT manufacturers/vendors, to support you in event of one of these failures.

If your organisation is using hardware from one or multiple suppliers, but doesn’t have the time to raise and chase support calls, we can assist by managing the ticketing process. We are your single point of contact to manage hardware issues, warranties and support, saving you valuable time and money.

With our Hardware Support service, you will benefit from:

– Service desk support

– On site engineers where necessary

– SLAs to suit specific equipment

– Support on legacy/equipment unsupported by the manufacturer